National Business Aviation Association

Director of FBO Services

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Naples Airport Authority
Naples, Florida, United States
20 days ago


Naples Airport Authority has enlisted ADK Executive Search to recruit for a Director of FBO Services for our airport.  All expressions of interest must be submitted to them.

To apply online, please click here

Deadline for applications: Sunday, September 19, 2021

Project Manager: Barry Bratton, AAE,

Director of FBO Services:

Under the direction of the Deputy Director of Aviation, the Director of FBO Services directs and plans all FBO activities; including customer relations/experience, aircraft servicing, ground handling, office/flight support facilities, ramp management, personnel and office administration associated with airside flight line activities. 

Duties Include:

  • Develop strategic goals and objectives to ensure the department provides facilities, 
    services and amenities that surpass customer expectations.
  • Establish a culture that promotes safety, efficiency, superior customer service and 
    business continuity through daily observation, shift briefings, training and documented 
    safety procedures, monthly safety meetings, and routine audits.
  • Conduct ongoing analysis to measure market trends, service offerings and customer
    satisfaction. Recommend prices for goods and services in accordance with the 
    Authority’s Rates and Charges document.
  • Perform leadership functions such as interviewing, hiring, and training of department 
    employees; conduct merit and performance reviews; plan, assign, and direct work 
    while ensuring appropriate staffing levels are maintained; address employee relation 

For a complete job description, click here


  • Bachelor’s degree (B.A.) from a four-year college or university in aviation management 
    or business administration.
  • Five or more years related experience at an FBO at a comparable airport; or equivalent 
    combination of education and experience.

Job Information

  • Job ID: 58482078
  • Location:
    Naples, Florida, United States
  • Position Title: Director of FBO Services
  • Company Name: Naples Airport Authority
  • Job Function: Airport Manager
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 5-7 Years
  • Salary: $120,000.00 - $135,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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